Stationsplein 1, 3013 AJ Rotterdam, Netherlands
This is especially for the service centre. Never have I been spoken to with such blatant disregard of human civility. The woman behind the counter all but snarled that I should have a ticket when there was absolutely no requirement for me to have one. I had a simple question and this uncivil tone is yet one more reason to dislike the NS and it's personnel. Read up on some customer satisfaction literature please, and maybe give the people working for you a soft skills training. This was a disgrace.
large station with all amenities, accessible and understandable information.definitely worth walk around the station.
Modern, clean, and easy to navigate train station.
Train station is just opposite of Marriott Hotel. We took the train to go Paris. Place is clean, good service. Train arrive on time. We safely arrive to Paris.
Beautiful modern train station, extremely functional and easy to use. The facilities are excellent.