Hestháls 14, Reykjavík, Iceland
These guys have the least intuitive network I've seen my entire life. I spent half an hour just trying to figure out how much it is going to cost to go from downtown Reykjavik to the airport and still haven't figured out which bus lines are city buses and which ones aren't. Plus their prices are too high for the lousy service they offer and the App is absolutely awful as well...
He screamed at me and refused to let me out just closed the door when i was going out and also didnt talk icelandic and didnt understand most english so we couldnt talk to him
They did not answer my email Edit: never mind they answered me. However the 12 is ways late.
So I tried to buy the ticket from Reykjavik to Keflavik airport in stræto app but only the message keeped showing saying that the payment is failed. I missed one bus because of this. I tried contacting the stræto but it only spoke icelandic and no english. I missed two buses, almost missed a flight and on top of that they deducted money for adding the card even though they didn't say that they are going to do that. Very dissapointed!!!
On peut way to Hoefn (27.7.19), on the line 51. Kuddos for the driver, saving the day to a girl who missed the bus. He made a U turn when he saw the bag. This kindness is outstanding.